Sweetheart XO Backdrop

At The Graceful Edit, each celebration is curated with care and intention. Due to the custom nature of our services and rentals, we maintain the following return and refund policies to ensure clarity and fairness for all parties.

 

Balloon Designs & Event Decor Services

• All balloon and décor orders are custom-made and non-refundable once payment is received.

• Cancellations made 7 or more days before the event may receive a 50% credit toward a future booking within 6 months.

• Cancellations made less than 7 days before the event are non-refundable and not eligible for credit.

Rental Items (Props, Backdrops, Stands, etc.)

• Rental fees are non-refundable after booking, but date changes are allowed once with at least 5 days’ notice.

• Items must be returned in original condition. Damaged or missing items will incur replacement fees (outlined in your rental agreement).

• If weather affects outdoor rental setup, we will do our best to reschedule within 30 days based on availability.

Membership Plans

• Membership fees (Sweet Moments, Cherished Celebrations, Legacy Moments) are non-refundable.

• You may cancel your membership at any time to avoid future billing. No partial month refunds.

Photo Booth Services

• Photo booth reservations require a 50% deposit. Cancellations made more than 10 days in advance may be refunded minus a 20% admin fee.

• Cancellations under 10 days are non-refundable but may be rescheduled once within 90 days.

Force Majeure

We are not liable for cancellations or non-performance due to events beyond our control (including acts of God, weather emergencies, or public health restrictions). We will work in good faith to reschedule or credit your services.

 

Questions or Requests?

Please contact us at contactus@thegracefuledit.com or call 404-771-7421. We are here to help and ensure your celebration is seamless.

Delivery and setup prices are included unless otherwise specified. Delivery greater than 10 miles will incurr an additional charge (based on distance) and added to your final quote.